Why Choose IPS?
QUALITY ASSURANCE, PRODUCT INNOVATION AND PROBLEM SOLVING THROUGH TESTING AND ANALYSIS
QUALITY COUNTS AT IPS
We are committed to the highest standards of quality in the services we provide and in our relationships with customers. Quality controls are an integral part of our operating procedures. We pay attention to the details that ensure that our services meet requirements and exceed specifications.
TESTING EXPERTISE
Testing is a people business, and our people are among the very best at what they do. The knowledge, experience, dedication and integrity of our technical team is exceptional. We have the world’s leading Fiber Analyst and world class experts in Absorbency, Image Analysis, Electromechanical Tensile Testing and Scanning Electron Microscopy.
INTEGRITY
Honesty may seem like an old fashioned concept, but it is the only way that we do business. We keep our promises, tell the truth, and accept responsibility. We want long term, mutually beneficial relationships, with mutual trust and frequent communications, before, during and after the project.
ACCURACY
Testing has value only if the results are accurate. IPS combines the considerable expertise and experience of our people with the appropriate testing standards and control procedures to ensure that the data you receive is a reliable measurement of the variable being evaluated.
VERSATILITY
IPS conducts and combines an extensive array of multidisciplinary test types to provide a reliable single source for the data you need:
- Analytical Chemistry
- Fiber Science
- Absorbency Measurement
- Formation Measurement
- Microbiology
- Scanning Electron Microscopy (including Back Scatter Detection)
- Energy Dispersive Spectroscopy
- Physical Properties
- Aging Analysis
- Forensics (paper)
CUSTOM TEST DEVELOPMENT
Sometimes standard tests and procedures will not produce the results required. We have the expertise and experience to design tests and testing procedures to solve your problems.
WARRANTY
Our objective is complete customer satisfaction. Our Warranty is the best in the business. If our services do not meet specifications, we will correct the problems at our expense. We stand behind everything that we do.
CONFORMANCE
Per your specifications, IPS reliably tests using TAPPI, ASTM, AATCC, ISO, WSP test methods and customer specific standards.
INTERPRETATION
If raw data is what you need, we will provide it accurately and promptly. When more information would be helpful, our experts leverage skill, experience and integrity to provide useful analytical and interpretive insights.
ON TIME PROJECT COMPLETION
Time has value. Project delays create problems for everyone involved and often have a domino effect. We understand that schedule failures impact cost, operations and service. We take great pride in meeting our committed completion dates. Barring delays caused by occurrences beyond our control, we meet our promised completion dates.
A MULTIPLICITY OF APPLICATIONS
IPS provides top quality services and test results useful for a variety of purposes:
- Competitor product comparisons
- Customer specification compliance documentation
- Reverse engineering
- Support for marketing claims
- Demonstration design
- New Product development support
- Patent claim support
- Regulatory compliance documentation
- Purchased materials specification compliance
- Production trouble shooting
- Post use- product performance evaluation
- Litigation support
- Expert witness services
POST USE PRODUCT PERFORMANCE EVALUATION
We regularly analyze products that have been used by the consumer to provide the manufacturer with data about how the product actually performs in the field. If you have such an application, please inquire. We may be able to design tests and provide evaluation data that you will find useful.
SCOPE OF SERVICES
We will conduct a single project, handle regular and intermittent testing requirements or develop a service arrangement to assume responsibility for all your testing and function as your outsourced testing laboratory.
COST EFFECTIVENESS
If you do product development, outsourcing routine testing to IPS can free time for your people to concentrate on higher impact development work. If you have an internal testing lab, outsourcing to IPS may enable you to eliminate costly overhead of running the department. If your laboratory requirements have significant fluctuations, outsourcing peak requirements to IPS may allow you to staff for “normal” demands only.
QUALITY REPORTS
We provide project reports that are not just jumbles of data. Instead we offer accurate, legible, organized, clearly labeled information that is useful for decision making.
RESPONSIVENESS
We will return your calls. We respond promptly to requests for quotation and provide reports promptly upon completion of the work.
COMMITMENT TO CUSTOMER SATISFACTION
We consider our reputation our most important asset and understand that it is dependent on our consistent superior performance. We accept responsibility for the work we do, and we care about quality and service.