Have questions? Give us a call 920-749-3040
To ensure our testing laboratory is able to quickly and correctly process your request, we ask that you please follow the steps below:
IPS reserves the right to refuse to receive or analyze samples that are deemed to be unsafe to handle in our facilities (or for any other reason).
IPS does not accept radioactive material.
Prior consultation is required before shipment of samples that are biologically active.
Certain samples may require field preservation, cold shipment or other specialized handling to maintain sample integrity. Check with IPS to verify the sample quantities and/or handling requirements for testing.
A purchase order or credit card is required for all jobs. Prepayment in the amount of 50% of anticipated testing fees may be required before testing will begin on any projects over $5000. International customers will be required to pay in full before testing can begin. Accepted payment methods include checks drawn on US Banks, Visa, Master Card, American Express and wire transfers (fees apply.) All purchase orders may be sent to the IPS customer services department via email at firstname.lastname@example.org, or by faxing to the attention of Customer Service at (920) 749-3046.